Privacy Policy

1. Who We Are

Hardy Electrical Contractors LLC ("Hardy Electrical," "we," "us," or "our") is a licensed electrical contractor based in Melbourne, Florida, serving Brevard County. Our website is located at hardyelectricalcontractors.com.

If you have questions about this policy, contact us at:

• Email: [email protected]
• Phone: (321) 525-6121
• Address: Melbourne, FL 32934

2. Information We Collect

Information You Provide Directly

When you submit our contact or quote-request form, we collect:

• First name and last name
• Phone number
• Email address
• Your city or service location
• Type of service requested
• Description of your project or electrical need

You are never required to submit this form. Providing this information is entirely voluntary, and doing so constitutes your consent to our use of it as described in this policy.

Information Collected Automatically

When you visit our website, certain information is collected automatically by our analytics tools, including:

• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Pages visited and time spent on each page
• Referring website or search query
• Approximate geographic location (city/state level, derived from IP address)
• Date and time of your visit

This data is collected in aggregate and is not linked to your name or contact information unless you also submit our form.

Cookies and Tracking Technologies

Our website uses cookies — small text files stored in your browser — to help us understand how visitors use our site. We use the following types of cookies:

• Essential cookies: Required for the website to function correctly (e.g., remembering your cookie preference).
• Analytics cookies: Set by Google Analytics to help us understand site traffic and visitor behavior. These cookies do not identify you personally.

You can control or disable cookies through your browser settings at any time. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On. Note that disabling analytics cookies will not affect your ability to use our website.

We do not use advertising cookies, retargeting cookies, or third-party tracking pixels beyond Google Analytics.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote request or inquiry
• Contact you to schedule a site assessment or answer questions about your project
• Follow up on services we've provided
• Improve our website based on how visitors use it
• Understand which services are most in demand in our service area

We do not use your information for automated decision-making, profiling, or any purpose unrelated to providing our electrical services.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:

Service Providers

We may share information with trusted vendors who help us operate our website and business, including:

• Google Analytics — website traffic analysis (data is anonymized and aggregated)
• Web hosting provider — Cloudflare, which hosts and secures our website
• Form delivery service — used to route your quote request to our email inbox

These providers are contractually prohibited from using your information for any purpose other than providing services to us.

Legal Requirements

We may disclose your information if required to do so by law, court order, or government regulation, or if we reasonably believe such disclosure is necessary to protect our rights or the safety of others.

Business Transfer

In the unlikely event of a business sale, merger, or acquisition, customer information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a change occurs and this policy materially changes.

5. Third-Party Links

Our website contains links to third-party services, including:

• Google Maps (embedded service area map)
• Google Reviews (link to our business profile)
• Facebook and Instagram (links to our social media pages)

These links take you to external websites governed by their own privacy policies. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their policies before submitting any personal information.

6. Data Retention

We retain your contact and quote-request information for as long as necessary to respond to your inquiry and fulfill any resulting services. We generally retain customer records for up to three (3) years following our last interaction, after which they are securely deleted, unless a longer retention period is required by law.

Analytics data collected by Google Analytics is retained in accordance with Google's standard retention settings (26 months by default).

7. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our website is served over HTTPS (SSL/TLS encryption), and we use reputable service providers with their own security standards.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you believe your information has been compromised, please contact us immediately.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has submitted information through our website, please contact us and we will promptly delete it.

9. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to any legal obligations we may have to retain it)
• Opt out of Google Analytics tracking via the opt-out tool linked in Section 2
• Withdraw consent for cookie use through your browser settings at any time

To exercise any of these rights, contact us at [email protected] or call (321) 525-6121. We will respond to requests within 30 days.

Florida residents may have additional rights under applicable state privacy laws. We comply with all applicable Florida statutes governing the handling of personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts of Brevard County, Florida.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: